We are excited to offer Virtual Attendance to the Journeys Conference!

We are offering professional live-streaming from the event and post-conference web portals from which you can view recorded sessions that are not in the live-streaming tracks, including all technology test kitchens. We will stream three tracks: one from the DITA North America Conference, one from the Journeys conference, and a new shared “expert panel” track available to attendees in either conference. You can be a full participant in these sessions, with the opportunity to ask the presenters questions in real-time. All recorded sessions will be available to you with your registration for a full year after the conference.

Don’t miss out on this fantastic line-up of speakers whether you join us in Phoenix or online.

Join us for this first-of-its-kind event – be a pioneer as we move into uncharted territory and explore the world beyond our communication borders. The 1st Journeys Conference will occur concurrently with the DITA North America Conference, creating a second event full of sessions and content that you can attend independently or as part of a dual-event experience. Journeys will take place in Phoenix, Arizona, September 21-23, 2020.

Conference theme

As its name implies, the Journeys conference focuses on information needs throughout the user journey, from initial discovery through long-term advocacy. Designed for anyone who creates information from marketing to support to training to documentation, sessions encourage cross-department collaboration to provide users a unified message regardless of where they are in their journey.

Who should attend

This first-of-its-kind event is a gathering of information creators and their managers across the organization. This conference provides an opportunity to improve communication and collaboration across multiple departments and gives you a rare insider’s look at what is working (or not) for other teams.

COVID-19
(Coronavirus)

Due to the Coronavirus Pandemic, travel restrictions for many industry partners, and out of an abundance of concern for all, CIDM is postponing the Journeys and DITA North America conferences to Fall 2020.

Please plan to join us
September 21-23, 2020.

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Things to know

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